*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
:root{--teal:#5bbfb5;--teal-d:#3d9e94;--navy:#1e3a5f;--bg:#f5f7fa;--white:#fff;--text:#1e293b;--muted:#64748b;--border:#e2e8f0;--red:#ef4444;--green:#16a34a;--r:8px}
body{font-family:'Segoe UI',system-ui,sans-serif;font-size:13px;color:var(--text);background:var(--bg)}

/* ── Layout ── */
.app{display:flex;height:100vh;overflow:hidden}
.sidebar{width:210px;background:var(--navy);display:flex;flex-direction:column;flex-shrink:0}
.sb-logo{padding:18px 16px 14px;border-bottom:1px solid rgba(255,255,255,.1)}
.sb-logo h1{font-size:15px;font-weight:800;color:var(--teal)}
.sb-logo p{font-size:11px;color:rgba(255,255,255,.4);margin-top:2px}
.sb-nav{flex:1;padding:10px 0}
.nav-item{display:flex;align-items:center;gap:9px;padding:10px 16px;cursor:pointer;color:rgba(255,255,255,.65);transition:all .15s;border-left:3px solid transparent;font-size:13px;text-decoration:none}
.nav-item:hover{background:rgba(255,255,255,.07);color:#fff}
.nav-item.active{background:rgba(91,191,181,.15);color:var(--teal);border-left-color:var(--teal)}
.sb-user{padding:11px 14px;border-top:1px solid rgba(255,255,255,.1);display:flex;align-items:center;gap:9px}
.avatar{width:30px;height:30px;border-radius:50%;background:var(--teal);display:flex;align-items:center;justify-content:center;font-weight:800;font-size:12px;color:#fff;flex-shrink:0}
.uname{font-size:12px;color:#fff;font-weight:600;flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.urole{font-size:10px;color:rgba(255,255,255,.4)}
.logout-btn{background:none;border:none;color:rgba(255,255,255,.4);cursor:pointer;font-size:16px;padding:3px;border-radius:4px}
.logout-btn:hover{color:#fff;background:rgba(255,255,255,.1)}
.main{flex:1;display:flex;flex-direction:column;overflow:hidden}

/* ── Top bar ── */
.topbar{background:var(--white);border-bottom:1px solid var(--border);padding:8px 18px;display:flex;align-items:center;gap:10px;flex-shrink:0}
.topbar h2{font-size:16px;font-weight:800;flex:1}
.topbar-sub{color:var(--muted);font-size:11px}

/* ── Buttons ── */
.btn{display:inline-flex;align-items:center;gap:5px;padding:7px 15px;border-radius:var(--r);border:none;font-size:13px;font-weight:600;cursor:pointer;transition:all .15s;white-space:nowrap;font-family:inherit}
.btn-teal{background:var(--teal);color:#fff}.btn-teal:hover{background:var(--teal-d)}
.btn-red{background:var(--red);color:#fff}
.btn-white{background:var(--white);color:var(--text);border:1px solid var(--border)}.btn-white:hover{background:var(--bg)}
.btn-peach{background:#f9d9a0;color:#7c5213;border:none}
.btn-sm{padding:5px 12px;font-size:12px}
.btn:disabled{opacity:.6;cursor:not-allowed}

/* ── Forms ── */
select,input,textarea{font-family:inherit;font-size:13px;padding:7px 11px;border:1px solid var(--border);border-radius:var(--r);outline:none;background:var(--white);color:var(--text);transition:border .15s}
select:focus,input:focus,textarea:focus{border-color:var(--teal);box-shadow:0 0 0 3px rgba(91,191,181,.12)}
.search-wrap{position:relative}
.search-wrap input{padding-left:30px}
.search-wrap::before{content:'🔍';position:absolute;left:9px;top:50%;transform:translateY(-50%);font-size:12px;pointer-events:none}
.fg{display:flex;flex-direction:column;gap:4px}
.fg label{font-size:11px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.4px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.full{grid-column:1/-1}

/* ── Table ── */
.tbl-scroll{overflow-x:auto}
table{width:100%;border-collapse:collapse}
thead th{background:var(--teal);color:#fff;font-size:11.5px;font-weight:700;padding:10px 14px;text-align:left;white-space:nowrap;border-right:1px solid rgba(255,255,255,.2)}
thead th:last-child{border-right:none}
tbody tr{border-bottom:1px solid #f0f4f8;cursor:pointer;transition:background .1s}
tbody tr:hover{background:#f0faf9}
tbody td{padding:11px 14px;font-size:13px;vertical-align:middle}
.chk{accent-color:var(--teal);width:14px;height:14px}

/* ── Badges ── */
.badge{display:inline-flex;align-items:center;padding:3px 11px;border-radius:20px;font-size:12px;font-weight:600;white-space:nowrap}
.b-oscar{background:#7c3aed;color:#fff}.b-kaiser{background:#16a34a;color:#fff}
.b-anthem{background:#0284c7;color:#fff}.b-aetna{background:#b45309;color:#fff}
.b-ambetter{background:#0891b2;color:#fff}.b-grey{background:#6b7280;color:#fff}
.b-verif{background:#ef4444;color:#fff}.b-enrolled{background:#16a34a;color:#fff}
.b-active{background:#16a34a;color:#fff}.b-inactive{background:#6b7280;color:#fff}
.b-notrenewing{background:#f59e0b;color:#fff}
.b-pending{background:#f59e0b;color:#fff}
.b-cancelled{background:#ef4444;color:#fff}
.b-paymentneeded{background:#dc2626;color:#fff}
.b-contactclient{background:#7c3aed;color:#fff}
.b-pendingverif{background:#0284c7;color:#fff}
.dash{color:#94a3b8}

/* ── Phone btn ── */
.phone-wrap{display:flex;align-items:center;gap:6px}
.phone-ico{width:24px;height:24px;background:var(--green);border-radius:50%;border:none;color:#fff;font-size:11px;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0}

/* ── Modal ── */
.overlay{position:fixed;inset:0;background:rgba(0,0,0,.45);display:flex;align-items:center;justify-content:center;z-index:200}
.overlay.hide{display:none}
.modal{background:var(--white);border-radius:12px;width:560px;max-height:90vh;overflow-y:auto;box-shadow:0 20px 60px rgba(0,0,0,.2)}
.modal.sm{width:400px}
.mh{padding:16px 20px 12px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between}
.mh h3{font-size:15px;font-weight:700}
.mc{padding:20px;display:flex;flex-direction:column;gap:13px}
.mf{padding:12px 20px;border-top:1px solid var(--border);display:flex;justify-content:flex-end;gap:8px}
.x-btn{background:none;border:none;font-size:18px;cursor:pointer;color:var(--muted);line-height:1}
.errmsg{background:#fef2f2;border:1px solid #fecaca;color:#dc2626;padding:8px 12px;border-radius:6px;font-size:12px;display:none}

/* ── Detail layout ── */
.detail-wrap{flex:1;overflow-y:auto;padding:0}
.hero{background:linear-gradient(135deg,#f0f7ff,#fff8f0);padding:18px 22px 14px;border-bottom:1px solid var(--border)}
.cid{font-size:11px;color:var(--muted);text-align:center;margin-bottom:8px}
.cid strong{color:var(--text)}
.hero-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}
.hero-name{font-size:22px;font-weight:800;margin-bottom:10px}
.info-row{display:flex;gap:8px;font-size:13px;margin-bottom:5px;color:var(--muted)}
.info-row em{min-width:110px;font-style:italic}
.info-row strong{color:var(--text)}
.mbr-badge{display:inline-flex;align-items:center;gap:8px;border:2px solid var(--teal);border-radius:20px;padding:6px 18px;font-size:13px;font-weight:700;color:#0f766e;margin-top:10px}
.ga-card,.contact-card{background:var(--white);border:1px solid var(--border);border-radius:10px;padding:14px 16px;margin-bottom:10px}
.ga-card:last-child,.contact-card:last-child{margin-bottom:0}
.ga-title{color:var(--green);font-weight:700;font-size:13px;margin-bottom:6px}
.timeline{display:flex;align-items:center;margin:6px 0 8px}
.dot-g{width:12px;height:12px;border-radius:50%;background:var(--green);flex-shrink:0}
.dot-b{width:12px;height:12px;border-radius:50%;background:#3b82f6;flex-shrink:0}
.t-line{flex:1;height:2px;background:repeating-linear-gradient(90deg,var(--teal) 0,var(--teal) 6px,transparent 6px,transparent 12px)}
.contact-card{display:flex;gap:12px}
.c-icon{font-size:30px}
.c-rows{display:flex;flex-direction:column;gap:5px}
.c-row{display:flex;align-items:center;gap:8px;font-size:13px}
.c-lbl{color:var(--muted);min-width:70px;font-size:12px}

/* ── Tabs ── */
.tabs{display:flex;background:var(--white);border-bottom:2px solid var(--border);padding:0 20px;flex-shrink:0}
.tab{padding:11px 16px;cursor:pointer;font-size:13px;color:var(--muted);border-bottom:2px solid transparent;margin-bottom:-2px;font-weight:500}
.tab:hover{color:var(--text)}
.tab.active{color:var(--text);border-bottom-color:var(--text);font-weight:700}
.tab-body{display:none}.tab-body.active{display:block}

/* ── Info tab grid ── */
.info-grid{display:grid;grid-template-columns:270px 1fr 260px;gap:16px;padding:18px 20px}
.left-col,.right-col{display:flex;flex-direction:column;gap:10px}
.card{background:var(--white);border:1px solid var(--border);border-radius:10px}
.card-inner{padding:14px}
.ic-row{display:flex;justify-content:space-between;align-items:center;padding:6px 0;border-bottom:1px solid #f8fafc;font-size:13px}
.ic-row:last-child{border:none}
.ic-lbl{color:var(--muted)}
.pink{background:#fef2f2;border-radius:7px;padding:9px 13px;display:flex;justify-content:space-between;align-items:center}
.pink .ic-lbl{color:#b91c1c;font-size:12px;font-weight:600}

/* ── Payments ── */
.pay-title{font-weight:700;font-size:14px;margin-bottom:10px}
.pay-grid{display:grid;grid-template-columns:1fr 1fr;gap:2px}
.pay-row{display:flex;justify-content:space-between;align-items:center;padding:6px 8px;border-radius:5px;cursor:pointer;font-size:12.5px}
.pay-row:hover{background:#f8fafc}
.pay-m{color:var(--muted);font-weight:600;min-width:44px}
.paid{color:var(--green);font-weight:700}
.unpaid{color:#94a3b8}

/* ── Plan ── */
.mid-col{display:flex;flex-direction:column;gap:14px}
.plan-tbl{width:100%;border-collapse:collapse}
.plan-tbl th{background:#f8fafc;color:var(--muted);font-size:11px;text-transform:uppercase;padding:8px 13px;text-align:left;border-bottom:1px solid var(--border)}
.plan-tbl td{padding:10px 13px;font-size:13px;border-bottom:1px solid #f8fafc}
.prem-row{display:grid;grid-template-columns:1fr 1fr 1fr;border-top:1px solid var(--border)}
.prem-cell{padding:10px 14px;text-align:center;border-right:1px solid var(--border)}
.prem-cell:last-child{border:none}
.p-lbl{font-size:11px;color:var(--muted);margin-bottom:3px}
.p-val{font-size:16px;font-weight:800}

/* ── Notes ── */
.notes-hdr{display:flex;align-items:center;justify-content:space-between;padding:14px 16px 10px;border-bottom:1px solid var(--border)}
.notes-title{font-weight:700;font-size:14px}
.n-count{background:var(--border);color:var(--muted);border-radius:20px;padding:1px 8px;font-size:11px;margin-left:5px}
.note-item{display:flex;gap:10px;padding:12px 16px;border-bottom:1px solid #f8fafc}
.n-av{width:32px;height:32px;border-radius:50%;background:#7c3aed;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:13px;flex-shrink:0}
.n-text{font-size:13px;margin-bottom:4px}
.n-meta{font-size:11px;color:#94a3b8;display:flex;flex-wrap:wrap;gap:5px;align-items:center}
.n-meta span.hl{color:#3b82f6}
.note-input-row{display:flex;gap:8px;padding:12px 16px;border-top:1px solid var(--border)}
.note-input-row input{flex:1}

/* ── Contact history ── */
.ch-item{background:var(--white);border:1px solid var(--border);border-radius:8px;padding:12px 14px;margin-bottom:8px}
.ch-head{display:flex;justify-content:space-between;margin-bottom:4px}
.ch-type{font-weight:700;text-transform:capitalize}
.ch-meta{font-size:11px;color:#94a3b8}

/* ── Action bar ── */
.action-bar{background:var(--white);border-bottom:1px solid var(--border);padding:8px 16px;display:flex;align-items:center;gap:8px;flex-shrink:0}
.spacer{flex:1}
.nav-btn{width:28px;height:28px;border:1px solid var(--border);background:var(--white);border-radius:5px;cursor:pointer;font-size:14px;display:flex;align-items:center;justify-content:center}

/* ── Login page ── */
.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,#0f2744,#1e3a5f,#0f4c75)}
.login-card{background:var(--white);border-radius:16px;padding:40px 44px;width:400px;box-shadow:0 24px 64px rgba(0,0,0,.3)}
.login-logo{text-align:center;margin-bottom:28px}
.logo-circle{width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,var(--teal),#0f4c75);margin:0 auto 10px;display:flex;align-items:center;justify-content:center;font-size:26px}
.login-logo h1{color:var(--text);font-size:22px;font-weight:800}
.login-logo p{color:var(--muted);font-size:13px;margin-top:3px}
.login-card .fg{margin-bottom:14px}
.login-card label{display:block;font-size:12px;font-weight:700;color:#475569;text-transform:uppercase;letter-spacing:.5px;margin-bottom:5px}
.login-card input{width:100%;padding:10px 12px}
.btn-login{width:100%;padding:12px;background:linear-gradient(135deg,var(--teal),var(--teal-d));color:#fff;border:none;border-radius:8px;font-size:15px;font-weight:700;cursor:pointer;margin-top:6px;font-family:inherit}
.btn-login:hover{opacity:.9}
.spin{width:16px;height:16px;border:2px solid rgba(255,255,255,.4);border-top-color:#fff;border-radius:50%;animation:spin .7s linear infinite;display:inline-block;vertical-align:middle;margin-right:6px}
@keyframes spin{to{transform:rotate(360deg)}}

/* ── Inline editing ── */
.ef{display:inline-flex;align-items:center;gap:4px;cursor:pointer;border-radius:4px;padding:1px 4px;transition:background .15s;min-width:30px}
.ef:hover{background:#f0faf9;outline:1px dashed var(--teal)}
.ef .pencil{opacity:0;font-size:10px;color:var(--teal);transition:opacity .15s}
.ef:hover .pencil{opacity:1}
.ef input,.ef select{font-size:inherit;font-family:inherit;font-weight:inherit;color:inherit;border:1.5px solid var(--teal);border-radius:5px;padding:2px 7px;outline:none;background:var(--white);box-shadow:0 0 0 3px rgba(91,191,181,.15)}
.ef.saving{opacity:.6;pointer-events:none}
.saved-flash{font-size:10px;color:var(--green);font-weight:700;animation:fadein .2s ease}
@keyframes fadein{from{opacity:0;transform:scale(.8)}to{opacity:1;transform:scale(1)}}
.ic-row .ef{width:100%;justify-content:flex-end}

/* ── Misc ── */
.empty{text-align:center;padding:40px;color:#94a3b8}
.fam-item{display:flex;justify-content:space-between;align-items:center;padding:7px 0;border-bottom:1px solid #f8fafc;font-size:13px}
.fam-item:last-child{border:none}